Listen to an excerpt.
To succeed in today's highly competitive markets,
retail businesses must get extraordinary effort from everyone in
the company, they must employ the most talented people they can
possibly find in every position. This is especially true when it
comes to the position of store manager. In every segment of the
business, the most successful retail organizations share the
common characteristic of having talented, dedicated store
managers.
From his work with retailers all across the country, George
Whalin has identified the important common characteristics that
make the most effective store managers so much better than the
rest. The ideas, skill-building methods, and
management-improvement concepts George talks about in this
seminar are built around these characteristics.
In this highly interactive educational experience, managers
identify what it will take to improve the overall productivity
of their stores. They fine-tune their own communication skills,
personal focus, and leadership abilities as well as learn how to
use motivational tools and daily people-building activities to
improve the performance of their employees.
George's seminars are positive, upbeat, inspirational, and just
plain fun! Your managers will come away fired up and more
excited about their jobs. Best of all, they will have the tools
needed for continued growth and improvement. Retail companies in
every merchandise category no matter their size have increased
sales, reduced turnover, and experienced vast improvements in
the performance of their stores after providing this seminar for
their managers.
Unlike off-the-shelf educational programs, Great Store Managers
Make Great Stores is custom-tailored to your company. We will
interview corporate management as well as store managers to get
to know your organization. This allows us to focus the content
so that it supports and enhances your company's culture and
beliefs. This highly personalized approach provides a much more
effective learning experience.
The store manager has a great deal of control over the attitude,
tempo, feeling, and, ultimately, the success of the store.
- Store managers who become satisfied with themselves make self-satisfied stores!
- Dull store managers make dull stores!
- Arrogant store managers make arrogant stores!
- Mediocre store managers make mediocre stores!
- Customer-focused store managers make customer-focused stores!
- Adventurous store managers make adventurous stores!
- Great store managers make great stores!
Participants learn the most common skills, attributes,
attitudes, and characteristics of great store managers and what
it takes to become one of these hard-working, talented,
dedicated people who get things done and know how to...make
things happen!

Retail Management Consultants
2382 Camino Vida Roble, Suite L
Carlsbad, CA 92011-1508
Toll Free: 800-766-1908
Phone: 760-431-2910
e-mail: info@whalinonretail.com
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Pilot Whalin Inc.
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